TLOU ESPORTS / PLAYER SUPPORT

Help is here.

Questions about your account, a match, or getting started? Find an answer below or get in touch with the team.

01 REACH OUT

Find the right way
to get in touch.

Use live support for account or match issues, or reach us through the channels below.

01 / COMMUNITY

Ask the community and find the team in the support channel.

02 / SOCIAL

Find news, community updates, and a way to reach us on X.

02 THE FAQ

Start with the common questions. If you still need help, open live support.

01How do I join a ladder?

Open the Ladders page to view active competitions. Sign in with a verified account, choose a ladder, and follow its join instructions.

02Where can I find my player rating?

Open Player rankings to see sitewide ratings and active season standings. Your public player profile shows your rating and results.

03What should I do if a match result is wrong?

Open the match page and use its report or dispute option. Include the match details so the team can review it.

04I have not received my verification email. What now?

Check your spam folder, then use the Send another link option on the verification page. If it still does not arrive, contact support below.